Thích Ðạo Quảng: Conflict Resolution (Hóa Giải Xung Đột)

(Dàn bài huấn Luyện A Dục & Lộc Uyển 2016, Gia Ðình Phật Tử Miền Tịnh Khiết)

Why is there Conflicts?

• —It is arguably a vital and necessary element of human interaction.
• ——Can interpersonal conflict bring about positive long-term outcomes, including insight, connection, and strength?

Task or Relationship

task conflict (disagreements about tasks) versus relationship conflict

Benefits of Conflict

• —Cognitive flexibility
• —Balance of self with others
• —Increase emotion regulation

Our beloved GĐPT

Positive aspects of GĐPT…

Reality has been unsaid

• —Lack of sympathy and understanding in the working group
• —Gets upset easily and reacts immediately when someone say something that may hurt your feelings
• —Focus on negativity of others, instead of learning from the positives

Communication Problems

• —Not being honest in offering constructive comments, because of fear that you may damage relationships in GĐPT
• —Focus too much on people’s ranks in GĐPT that you’re afraid to say anything.

—Teaching and Practicing?

• —Discriminate between members in our GĐPT and other Regions
• —More emphasis on completion instead of encouragement
• —Not willing to cooperate during group work, due to poor communication
• —Feeling overwhelm due to tasking not being divided evenly; young Huynh Trưởng are not volunteering because of being busy with school and career

Understanding the root of conflicts

• —Insecure attachment:  Anxiously attached individuals seek high levels of reassurance and support at work; have a relatively high level of self-focus and needs
• —Unbalance between learning and practicing
• —Power
• —Conflict of Interest—

Organization Structure

• —Contradiction of structure (Circle vs. Hierarchy)—
• —Original GĐPT vs. New Society (language, culture…)

Possible Solutions

• —Reasonable expectations
• —Emotion regulation refers to exercising cognitive control to manage or redirect the impact of negative emotions
• —Look at the big picture of GĐPT in the new situation

Practice developing your Conflict Competence

Conflict competence is the ability to develop and use cognitive, emotional, and behavioral skills that enhance productive outcomes of conflict while reducing the likelihood of escalation of harm.

We don’t have this tool

Mediation refers to the attempt to resolve a conflict with the help of a trained third party who does not impose a solution, but instead performs some combination of communication facilitation, issue identification, and input on potential solutions.

—

—